Account FAQs

How can I change my registered email at Bizfly Cloud?

If you want to change your registered email at Bizfly Cloud, please send an email to support@bizflycloud.vn. We will verify and help you change your email.

I lost my phone number and OTP that was registered with that phone number?

In this case, please contact our hotline at (024) or (028) 7302 8888 or email support@bizflycloud.vn immediately so we can verify and help you log into the system.

What should I do if I forget my admin dashboard password?

Use the forgot password feature on the login page. If this feature doesn’t work, contact Bizfly Cloud’s Support team immediately for assistance.

Does Bizfly Cloud help me store information sent via email in the sent folder?

The Bizfly Cloud system uses a dedicated service to send emails, so it doesn’t store sent mail information like regular mailboxes. You should actively store important information sent to your mailbox.

Are there any charges for calling Bizfly Cloud’s customer service or sales hotline?

Yes. The customer service phone numbers (024) or (028) 7302 8888 are landline numbers. Therefore, customers will incur charges depending on their specific telecommunications carrier’s rates for calling landline numbers.