Billing

Bizfly Cloud Billing system ensures the calculation of fees and payments for the services used by customers.

If you are a new customer, you will be able to try the services for free according to the trial policy at […]. At the end of the trial period, you need to access the Dashboard and select to upgrade to a paid plan to maintain the operation of the resources you are using in the trial. Depending on the type of account you have, you will have different billing cycles.

Features

Here are the main features of Bizfly Cloud Billing:

  • Manage payment invoices.
  • Manage payment accounts.
  • Top up the payment account.
  • Notify monthly service maintenance fees and the next month.
  • Alert for trial expiration, overdue payment of invoices.
  • Recommend topping up to maintain services.

Terminology

These terms will help you better understand the information when reading the documentation about the Bizfly Cloud Billing & Payment system.

  • Customer Code: a unique code for a Billing account, in the form of a string of 4 characters consisting of numbers and uppercase letters. This code is included in the invoice code.
  • Balance: the payment account, which can be understood as an e-wallet, showing the amount of money you currently have.
  • Invoice (Bill): A record of the customer’s service usage information regarding time and amount used.
  • Cost: the amount of money used for the customer’s resources.
  • Discount: The amount or percentage that the customer is reduced on the cost.
  • Amount Due: The final amount the customer needs to pay for the invoice.
  • Invoice Status:
    • Unpaid: the invoice has been created but not yet paid.
    • Paid: the invoice has been paid.
    • Canceled/Draft: the invoice has been invalidated or temporarily calculated, and is no longer valid for payment.
  • Invoice Date: The time the system issues the service invoice for the customer.
  • Regular Invoice Date: 0:00 on the first day of the month.
  • Payment: The action of deducting money from the Balance to pay for the invoice.
  • Billing Period: The period starting from the invoice date to the last day of that month. For example, the December period starts from: 1/12 to the end of 31/12.
  • Start of Period (Start of Billing Period): The invoice date or the regular invoice date, depending on which date is earlier.
  • End of Period (End of Billing Period): The last day of the month.
  • Invoice Code: A unique identifier for each invoice. Structure: 66---<year/month>-. For example: 66-B0M2-99-1812-01. See the service code table for each service.
  • Resource: the components that need to be charged for the service.
  • Subscription Resource: fixed-charge resources, billed by package. For example: CPU, RAM, Disk space…
  • Variable Resource: resources that fluctuate during usage. For example: data transfer, number of requests,…
  • Pay as you go (PAYG): a mechanism for charging based on the number of hours used.
  • Pause Service: The resources of the service will be locked, and the customer cannot operate.
  • Delete Service: The resources of the service will be removed from the system.
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